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Radisson Blu Hotel

Radisson Blu Hotel

Payment & reporting – various payment options united in one parking management system
 
The Radisson Blu Hotel Belfast is one of the hallmarks of modern Irish hospitality. Its picturesque location in the historic Gasworks district, just a few minutes from the center, makes it an ideal starting point to explore Northern Ireland’s capital. 120 rooms and suites, restaurants and event rooms welcome tourists and business travelers from around the globe. The Radisson Blu Hotel attaches great importance to making hotel guests and visitors feel at home. This also means that the arrival and departure experience should be as comfortable as possible. As would be expected for such a modern hotel, the parking management should therefore also make a winning first impression of a special location.

Project Overview 

Ability to generate focused, detailed reports on various areas
Flexibility of parking rates for special events, as conferences or weddings
The SKIDATA System can cater for all requirements from small sites to large scale sites with car parks in multiple locations
The car parks and their management are important components of the hotel operations for the Radisson Blu Hotel. Above all, it must be easy to use, maintain and manage. For the implementation of their requirements, the operator engaged a customized and cost-effective solution that will also meet future requirements - the SKIDATA solution.
From cashless payment to meaningful and informative reporting: The car parks convince their guests right from the start: They simply insert the card into the “Tip and Go” chip and pin / debit card reader or wave the card in front of the “Wave and Go” contactless chip and pin reader. Guests are immediately on their way as the barrier opens at once the cashless payment is very convenient. The same goes for contract parkers, who recharge their weekly, monthly or annual pass right at automatic terminal.
The hotel benefits not only from reduced costs related to the handling of cash, but also from a significant drop in effort by the reception staff for guests who pay no fee. All this while increasing customer satisfaction at the same time. The hotel management is pleased to have the current, detailed reports, provided as a SKIDATA standard feature. At the touch of a button, the various reports break down sales, show capacity utilization or preferred payment methods, and much more. This facilitates planning and makes short-term promotions possible.

Facts & Figures

Project Name Radisson Blu Hotel Belfast
City Belfast, Northern Ireland
Installation Date September 2014
Capacity / Parkings slots Car park 1 – 100 parking slots; Car park 2 – 125 parking slots
Requirement Parking system which provides a good first impression, convenience for guests, reliability for the hotel staff, overview of all car parks
Solution implemented Comprehensive car access solution, contactless entry, cashless payment
Realization / Special Features Cashless payment on all entry and exit lanes; Prepaid cards Barcode tickets; In-depth reporting; IP-based intercom, integrated into existing system with dedicated tone for calls from the parking garage; Optionally, reservations via the hotel website can be integrated

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