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Stadia & Sports
Concerts & Festivals
Theme & Amusement Parks
Leisure
Exact visitor numbers
in real time. Every admission is counted, every ticket is checked.
No staff at the gate
The entrance runs on its own and stops anyone without a valid ticket.
Webshop in-house
New tickets go live in the online shop without an agency or external developers.
The old entrance had tripod turnstiles. Children slipped underneath, climbed over the top or simply walked past. So IKUNA never really knew how many people were inside, let alone whether everyone had a ticket. For an operator with up to 3,500 guests a day, that is a problem for safety as much as for revenue.
The new park entrance was the chance to fix this for good. The team wrote down what the entrance had to deliver: exact visitor numbers, no manual intervention, no gate attendant, and a design that fits a resort where design is part of the product. Then they looked for a partner who could deliver all of it, gate and access system included.
"It quickly became clear that we wanted to move away from a classic turnstile. We wanted a solution that requires as little manual intervention as possible. No one should have to stand next to it; instead, it should operate autonomously while preventing unauthorised access. And this solution does that very well."
Manuel Proksch, IT Manager IKUNA Naturresort
IKUNA chose SKIDATA Door.Gate Expression, a speed gate that combines ASSA ABLOY entrance hardware with the SKIDATA access control system. It is built for entrances where design matters as much as security, from leisure parks and museums to office lobbies and VIP areas. IKUNA installed it twice: at the new main entrance and at the adventure pool, which mainly serves hotel and camping guests. How it answers the requirements:
Design. The resort places a very high value on design. The gate was the first thing the team noticed: architecture rather than a barrier.
No staff at the gate. Day guests scan a QR code, hotel guests use their RFID card, staff open the whole 20-hectare resort with a single chip. The cashier at reception only looks up when the gate beeps.
Everything from a single source. Gate, access control system, online shop, skiosk, VIP parking and all interfaces come from SKIDATA. One contact instead of ten, and the coordination between ASSA ABLOY and SKIDATA happens in-house, not at IKUNA.
The gate is what guests see. What changed the most for IKUNA is the online shop behind it. Before, every new ticket in the webshop meant briefing an agency and waiting for developers. Since SKIDATA took over the webshop in October 2024, the team adds it itself, or has its partner do it.
Ticket sales work the same way for every guest: buy online or at the SKIDATA skiosk, then scan at the gate. Guests with a VIP parking ticket start in a SKIDATA-gated car park right next to the entrance. Up to 3,500 daily admissions in the outdoor park and up to 350 in Kids World now run through the system, giving the resort reliable, real-time numbers for the first time.
As the first pilot operation for Door.Gate Expression, IKUNA also has a say in where the product goes next. The next step is already live: tickets in the phone wallet, scanned at the gate without opening anything. The first guests are entering this way.
"When it comes to the basic functionality, for example adding a ticket to the online shop, I no longer need three web developers or another external company. By now, we can handle all of that in-house, or have it handled by a partner. That's why I definitely see it as a complete solution."
Manuel Proksch, IT Manager IKUNA Naturresort
| Project name | IKUNA Naturresort, new park entrance |
|---|---|
| City | Natternbach, Upper Austria, Austria |
| Installation date | 2025, together with the new park entrance |
| Visitors | Up to 200,000 per year; up to 3,500 admissions per day in the outdoor park; up to 350 per day in Kids World |
| Requirement | Reliable visitor count and ticket check at the entrance, no staff at the gate, a gate that fits the design of the resort, one partner for gate, access control and ticketing |
| Solution Implemented | Solution SKIDATA Door.Gate Expression at the main park implemented entrance and at the adventure pool, SKIDATA access control system with online shop, skiosk self-service ticket kiosks and cash desks, SKIDATA gated VIP parking next to the park entrance |
| Ticket media | QR code on smartphone or paper for day guests, RFID card for hotel guests, one chip for staff across the whole resort; ticket purchase via online shop, skiosk or cash desk |
