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BJC Barnes

BJC Barnes Jewish Hospital

The most flexible and reliable car park system for a busy, large-scale hospital
 
The BJC Barnes Jewish Hospital is an impressive, project. SKIDATA parking access had to be integrated with an existing third-party building access solution for more than 10,000 credentialed users. Key requirements included extra-high system reliability and comprehensive technical support, including preventive addressing of possible issues.

Project Overview 

SKIDATA car access system works in conjunction with a third-party building access system
On-site technicians ensure preventive maintenance and servicing 24/7
SKIDATA provides continuous support and training to keep the system running
Smooth interaction between the parking and building access systems is a business-critical requirement. Ensuring seamless integration, stable operation and proper setup of all credentials is therefore essential.
With lots of different layers of management and workflows to deal with at the Barnes facility, SKIDATA’s commitment to good lines of communication and extra-high levels of service and support won instant approval and was the main reason for awarding the contract. Going the extra mile in terms of customer assistance includes:
•    24/7 availability and serviceability with instant response, even at weekends and over night
•    Preventive maintenance and proactive addressing of possible problems to prevent downtimes
•    Dedicated training and assistance for system operating staff 
•    Full timely reporting on ongoing service and maintenance tasks across all affected departments
Barnes’ stringent demands in terms of technical quality and reliability included:
•    Seamless, robust integration of SKIDATA’s parking solution with the existing building access system
•    Efficient setup and maintenance of the hospital’s more than 10,000 credentials and different cards across both systems
The customer is highly appreciative of their complex requirements being met to their full satisfaction.

Facts & Figures

Project Name BJC-Barnes Jewish Hospital
City St. Louis, Missouri, US
Installation Date 2014
Capacity 6 parking facilities: Children’s Hospital Visitor Garage; Euclid Garage; Fertility & Reproductive Medicine Center Lot; Laclede Garage; Parkview Garage; Plaza Garage
Requirement Seamless integration of a SKIDATA parking solution with an existing third-party access system, including efficient management and extensive technical support across the entire hospital premises
Solution implemented Parking.Logic management system with all necessary interfaces, robust and efficient setup and maintenance
Realization / Special Features Integration of a third-party building access system, 24/7 service

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