SKIDATA Mobility Hubs White Paper
let's
welcome
digital and on-site payments
Boost customer satisfaction with a full range of convenient payment options
- Make things easy for your visitors with on-site payment via the interactive pay machine for cash or cashless payments, including video intercom, and on-demand information
- Let your visitors benefit from convenient, fast and touch-free online parking ticket payment via smartphone
- Your visitors simply use the parking facilities and pay later from the comfort of their home
Mobile, on-site or online later at home: Choose the payment option that meets your and your visitors’ needs
On-site payments with interactive service
- Payment machine with large, user-friendly touchscreen (also suitable for advertising purposes), adapted to the needs of disabled persons, enables cash-based or cashless payment of parking fees
- Support your visitors with bi-directional intercom to provide assistance – also remotely from your central control center
- With license plate recognition installed in your car park, your can assist your visitors in finding their car again quickly: they just need to type in their license plate number
Mobile payment – scan, pay, go
- No cash, no cards, no long queues at the payment machine: Payment can be made conveniently before leaving the car park
- Every smartphone user can use this service directly and easily to pay online
- Payment is made just by scanning the QR-code: no app, no registration required
Check out, pay later
- For unregistered visitors you can offer the option of fast, easy and secure payment later from home
- Your visitors can leave the car park immediately, e. g. in case of large numbers of vehicles heading for the exit gate during peak times
Let's discuss how we can work together!
What our clients say
Operational excellence for parkings includes the full overview over all car parks, their operation and which data can be collected.
You are giving us an excellent service and we are really happy with SKIDATA.
SKIDATA absolutely exceeded expectations when it comes to our turnover and service level. The execution was flawless. We are really pleased with the performance of SKIDATA during this project.
With the SKIDATA architecture, it is possible to manage more than 40 car parks in Belgium with only six people. Thanks to an excellent collaboration between SKIDATA and the NMBS Holding, it became possible to develop a fully centralized architecture.
The support is absolutely important - thus, service organizations have to respond quickly: they pick up and solve all issues. With respect to business operation powerful tools are needed and a powerful Control Center gives a helicopter view over all systems.
What only SKIDATA can do for you
Interactive payment machines as a central service tool with split-screen option for advertising and multiple ticketing options, also suitable for picking up pre-ordered tickets
Mobile payment options for every visitor with a smartphone
End-to-end secured payment and advanced cyber security
FAQ's
What are SKIDATA digital and on-site payments for parking?
SKIDATA digital payments support flexible parking fee payment journeys. Visitors can pay on-site via an interactive pay machine (cash or cashless), use touch-free online parking ticket payment via smartphone, or use the parking facility and pay later from home. This range of options is designed to boost customer satisfaction by matching payment to different visitor preferences and situations.
What payment options can operators choose with SKIDATA?
SKIDATA on-site payments offer an interactive pay machine option. Visitors can also use mobile payment via smartphone for fast, touch-free online parking ticket payment, or leave and pay later from home. This combination supports “mobile, on-site, or online later at home” payments so operators can offer a payment option that fits both operational needs and visitor expectations.
What is the SKIDATA interactive pay machine used for?
SKIDATA interactive parking pay machines enable on-site payment and service support. Visitors can pay parking fees with cash or cashless methods and access on-demand information. The interactive pay machine can also include video intercom support, helping visitors get assistance when they need it while keeping the payment experience straightforward.
Does SKIDATA support both cash and cashless on-site payments?
Yes. SKIDATA on-site payments support both cash-based and cashless payment of parking fees. The payment machine is designed with a large, user-friendly touchscreen and is adapted to the needs of disabled persons. This helps create a more accessible, convenient on-site payment experience while still offering choice in how visitors pay.
How does SKIDATA support visitor assistance via video intercom?
SKIDATA video intercom support is built into on-site payment via the interactive pay machine. Visitors can use a bi-directional intercom to request help, making assistance easier to access at the moment it’s needed. This supports a smoother experience for visitors who have questions during payment or require support while using the machine.
How does SKIDATA mobile payment work (scan, pay, go)?
SKIDATA mobile payment enables a simple scan-and-pay flow. Visitors can pay conveniently before leaving the car park, reducing reliance on cash, cards, and long queues at the payment machine. Payment is completed by scanning a QR code, making it easy for smartphone users to pay online as part of their exit journey.
Does SKIDATA mobile payment require an app or registration?
SKIDATA QR-code payment is designed for convenience without extra barriers. Payment is made by scanning the QR code, with no app and no registration required. This helps more visitors use mobile payment immediately and supports a faster, touch-free online parking ticket payment experience.
What is “check out, pay later” with SKIDATA?
SKIDATA pay later supports unregistered visitors who want to pay from home. Visitors can use the parking facility and then make a fast, easy, and secure payment later from the comfort of their home. This option supports a smoother departure experience by allowing visitors to leave the car park immediately after checking out.
How does SKIDATA help reduce queues and enable faster exits at peak times?
SKIDATA pay later helps visitors leave the car park immediately when traffic is heavy. For unregistered visitors, payment can be completed later from home, which can reduce pressure on on-site payment machines. This is especially helpful during peak times when large numbers of vehicles head toward the exit gate and fast throughput is important.
Can SKIDATA payment machines be used for advertising and ticket pick-up?
Yes. SKIDATA payment machines can support advertising and additional service functions. Interactive payment machines can offer a split-screen option for advertising and provide multiple ticketing options. They can also be suitable for picking up pre-ordered tickets, helping the payment machine act as a central service tool beyond standard parking fee payment.
What does SKIDATA mean by end-to-end secured payment and advanced cyber security?
SKIDATA secured payment includes end-to-end secured payment supported by advanced cyber security. This positions the payment experience to be protected across the payment process, supporting confident use of on-site and mobile payment options. End-to-end secured payment complements convenience features like QR-code mobile payment and interactive pay machine service capabilities.
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Let's discuss how we can work together!