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Snow Space Salzburg Bergbahnen AG

Snow Space Salzburg

is fully committed to digitizing ticket sales in order to provide 
more convenience and flexibility.
 
Snow Space Salzburg ranks among the largest ski resorts in Austria with its new ski connection spanning over 12 impressive peaks and 5 beautiful valleys in the region. In the winter sports resorts of Flachau, Wagrain, and St. Johann/Alpendorf, skiing enthusiasts can enjoy a seamless skiing experience across 210 kilometers of slopes. In the winter season of 2021/22, the ski resort made the transition to the webshop of SKIDATA/Skiperformance to drive forward digitalization efforts.

Project Overview 

Ski tickets guaranteed without waiting time with the online ticket shop from SKIDATA/Skiperformance
The new generation of access readers: Flex.gates at the Flying Mozart cable car in Wagrain
Convenient & fast: Ticket machines at all 7 valley stations
Snow Space Salzburg focuses on digitalization: For the winter season of 2021/22, the Snow Space Salzburg ski resort has chosen to utilize the webshop software provided by SKIDATA. The ski resort sells over 700,000 ski tickets per winter season. To avoid queues at the ticket counters, the digitization of ticket sales is a crucial step. The ski resort utilizes the data gathered from online sales for promotional activities and campaigns.
Snow Space Salzburg is fully committed to digitizing ticket sales in order to provide more convenience and flexibility.
Snow Space Salzburg is fully committed to digitizing ticket sales in order to provide more convenience and flexibility.
During the winter season of 2021/22, the new "Flying Mozart" cable car was inaugurated in Wagrain, featuring the latest generation of access readers Flex.Gate. These access readers, especially Flex.Gate, stand out with their easy maintenance, ranging from height adjustments to individual configurations. Furthermore, the readers feature an ergonomic design, ensuring a comfortable access experience for skiers and snowboarders.
Ticket machines at all 7 valley stations: The ticket machines at all seven base stations in Snow Space Salzburg are an essential component of the facilities. Thanks to the ticket machines, guests have the convenience of either picking up their pre-booked ski pass on-site or purchasing one directly at the ticket machine. This eliminates the need to wait in line at the ticket counter, relieving the workload of the cashiers. The ticket machines make collecting and purchasing a ski pass a simple and stress-free experience.
Snow Space Salzburg is fully committed to digitizing ticket sales in order to provide more convenience and flexibility.

Our top priority is to offer our guests an unforgettable skiing experience. Our utmost commitment is to provide our guests with an unforgettable skiing experience while minimizing waiting times at the cashier stations. The digitization of ticket sales plays a significant role in increasing the efficiency of our sales processes. The online shop provided by SKIDATA has taken us a big step forward.

Wolfgang Hettegger, CEO Snow Space Salzburg Bergbahnen AG

Facts & Figures

Project Name Snow Space Salzburg Bergbahnen AG
Towns Flachau, Wagrain, St. Johann/Alpendorf
Installation Date Introduction of webshop and park&Ski in the 2021/22 winter season
Size 210 kilometers of slopes, 70 cable cars over 2.1 million skiers per winter
Requirements Digitalization of ticket sales and data collection
Solution implemented Webshop, Park&ski solution and ticket machines, access readers
Design / Special Equipment Development of interfaces for the integration of different partners such as Salesforce

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