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Training and development
Training and Development

Globally-leading access solutions are looking for a solution oriented

Second Level (Senior) Support Engineer - Career Starters Welcome

Your tasks

As the first contact within the Central Technical Support Team, you will support our 27 subsidiaries, joint ventures and partners in hardware and software incidents with your solution-oriented technical support. You accompany the solution process until the successful implementation at the customer. Your fast and reliable troubleshooting ensures a high level of support for our customers, even on site if necessary. You create and manage the documentation for the first level support network with cooperating departments. In addition, you ensure that internal standards and processes are adhered to and carry out the knowledge transfer in our subsidiaries. Furthermore, you continuously improve your knowledge and experience.

Your profile

  • A completed technical education (school/apprenticeship)
  • At least 1 year of professional experience in a similar technical position
  • Experience with Client/Server-Systems and operating systems (Windows, Linux)
  • Good knowledge in Databases (e. g. MS SQL) and basic knowledge in MS Active Directory
  • Knowledge of computer networks (Ethernet, TCP/IP, Firewalling)
  • Experience with virtualization technologies like VMWare and Hyper-V
  • Excellent communication skills and high customer orientation
  • Willingness to travel (10 %) and intercultural competence
  • Teamwork spirit
  • Fluent in English

Your future

  • global perspectives
  • variety of projects
  • motivating ethos of freedom
  • a friendly and open atmosphere in the team
  • unique success story
  • highly motivated team

Your Place of work

Groedig/Salzburg (HQ)
Apply now to become a contributor to the high-quality products of the global market leader in access technology.
We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is 2.208,00 Euro gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.

Your Personal Contact:

Gerald Schmied

Senior HR Business Partner

[e] gerald.schmied@skidata.com