Career contact
Stephan Handstanger
Stephan Handstanger
Human Resources / Senior Specialist Recruiting & Employer Branding

[p] +43 6246 888-3143
[f] +43 6246 888-7
 Stellenangebote-bei-SKIDATA.jpg
We think you’ll be pleasantly surprised that
everyone at SKIDATA is on first-name terms.
And even more so when
you find out that this includes the CEO.
The world market leader in access solutions seeks to recruit someone who combines technical flair with customer service skills as

Support Technician - Business Unit Events

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

YOUR RESPONSIBILITIES

As the first contact within the Central Technical Support Team – Hosted Services, you will support our 25 subsidiaries, joint ventures and partners in hardware and software incidents with your solution-oriented technical support. You accompany the solution process until the successful implementation at the customer. Your fast and reliable troubleshooting ensures a high level of support for our customers, even on site if necessary. You create and manage the documentation for the first level support network with cooperating departments. In addition, you ensure that internal standards and processes are adhered to and carry out the knowledge transfer in our subsidiaries. Furthermore, you continuously improve your knowledge and experience.

YOU CONVINCE WITH

  • A completed technical education (school/apprenticeship)
  • Professional experience of 2 years in a technical profession. We are also happy to give committed young professionals a chance
  • Experience with IT/cloud architecture, databases and computer networks is an advantage
  • Knowledge of network infrastructure
  • Experienced handling of hardware components e.g. boards and firmware
  • Committed, open communication and team player spirit
  • Willingness to travel (25 %)
  • High customer orientation and excellent communication skills
  • Interest and openness for new technologies and methods
  • Very good knowledge of German and English, written and spoken

WE SURPRISE WITH

  • Highly motivated team of specialists
  • Freedom that motivates
  • Internationality
  • Traction of a market leader
  • Good further training opportunities
  • Voluntary social benefits

Region

Groedig/Salzburg (HQ)


Apply now to become a contributor to the high quality products of the global market leader in access technology.
Your minimum salary will be determined with reference to the collective agreement (employment group 3, position on incremental scale according to individual experience)

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Career contact
Stephan Handstanger
Stephan Handstanger
Human Resources / Senior Specialist Recruiting & Employer Branding

[p] +43 6246 888-3143
[f] +43 6246 888-7