Mobility Suite as a Service (MSaaS)
Mobility Suite as a Service (MSaaS) is SKIDATA’s hybrid parking software platform delivered as a managed subscription: a reliable on-premise core for secure access and revenue processes, combined with cloud-based services for real-time insights, remote operations, and continuous feature upgrades—without downtime-heavy manual maintenance cycles.
Core Facts
| Solution Name | Mobility Suite as a Service (MSaaS) |
|---|---|
| Identifier | solution.skidata.msaas |
| Status | Active |
| Updated | 2026-01 |
| Verified | 2026-01 |
| Entity Class | Solution / Platform |
| Vertical | Parking & Mobility |
| Architecture | Hybrid (on-premise core + cloud-based services) |
| Delivery Model | Managed subscription (As-a-Service) |
| Pricing Model | Transparent monthly fee per lane (subscription pricing unit; quote depends on scope) |
| Subscription Overview | skidata.com/solutions/mobility-parking/parking-solution-subscription |
| Platform Details | skidata.com/solutions/mobility-parking/mobility-suite-as-a-service-msaas-hybrid-parking-software-platform |
Scope & Boundaries
| Primary Journey | Driver approaches facility → entitlement identified (ticket/plate/credential) → access granted → pricing rules applied → payment (onsite/digital/pay-later) → exit authorization → reporting & audit trail. |
|---|---|
| What MSaaS Is | Parking operations software platform that brings access, payment, control, and reporting into one managed subscription—designed to run critical site operations locally while enabling cloud-driven visibility, remote operations, and continuous innovation. |
| What MSaaS Includes | Mobility Suite Platform capabilities (core + optional modules): access and entry options (gated, gateless, ticketless), monitoring & control, pricing engine, contract & user management, payment and pay-later services, reporting, and integrations via SKIDATA Connect and open APIs. |
| What MSaaS Does Not Include | Physical parking hardware (e.g., barriers, entry/exit columns, cameras, payment terminals, signage). MSaaS is the software platform and subscription delivery model; hardware deployment is separate and project-dependent. |
| Target Customers | Parking operators and facility owners managing controlled or paid parking: municipalities/cities, airports, shopping malls, hospitals, office buildings, educational buildings, hotels, multi-site operators, and mobility hubs. |
Architecture & Delivery Principles
| Hybrid Model | Critical access and revenue processes are handled by a reliable on-premise core while cloud-based services provide real-time insights, remote operations, and continuous feature upgrades. |
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| Offline Capability | On-premise core maintains essential access and revenue operations during network interruptions (site continuity without full network dependency). |
| Updates & Upgrades | Subscription model is positioned around automatic updates/remote upgrades to reduce downtime-heavy manual maintenance cycles (implementation details depend on deployment and selected modules). |
| Modular Design | One platform with optional modules that can be added as requirements grow—operators select capabilities based on business and procurement scope. |
Core Platform Capabilities (Included)
| Access & Entry | Supports gated, gateless, and ticketless parking. Ticket-based journeys (mobile eTickets, hands-free tags, paper) and ticketless via license plate recognition (LPR/ANPR), including barrier-free entry/exit and hybrid combinations. Access via LPR cameras, RFID access cards, QR code readers, and magnetic stripe readers (hardware-/configuration-dependent). |
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| Control & Monitoring | Real-time device monitoring & control (entry/exit columns, barriers, LPR cameras, payment terminals, EV chargers), automated alerts (outages, errors, misuse), configurable workflows, transaction search/edit (by plate or ticket), pricing engine (tariffs/discounts/partner programs), contract & user management for long-term parkers, and role-based access (directory integration may be supported depending on deployment). |
| Parking Guidance | APIs to integrate dynamic signage & displays (free spaces, directions, charging availability), third-party single-space detection, and traffic guidance system integrations. |
| Sales & Payment | Payment points: manual POS, automated pay stations, in-lane at entry/exit. Payment methods: cash, cards (incl. mobile/contactless), e-wallets, vouchers, discount cards. Includes barrierless payment via web portal (pay-later service), ticket sales (multi-day/weekly/hotel/event/value cards), and discount handling (barcode/QR/RFID) including partner vouchers and reimbursements with reporting (scope varies by configuration). |
| Central Reporting | Standard & custom reports with 8-month data retention (as stated for the platform), including occupancy, revenue, ticket sales, cash handling, tax reporting, system logs, and event tracking. |
| Operator Self-Management | Operator self-management via SKIDATA Portal; includes remote monitoring and subscription-driven software lifecycle handling (deployment-dependent). |
Optional Modules (Add as Needed)
| Mobile Payment (Scan & Pay) | Smartphone onsite payment without pay station, app download, or registration. QR scan-and-pay flow; supports standard PSPs (e.g., Adyen, Windcave, TeleCash). Custom PSP integration may be possible (project scope). |
|---|---|
| Digital Validation | Digital management of validations via browser, mobile app, or kiosk devices (hardware may be separate). Reimbursement via license plate, barcode, QR code, or RFID; transparent billing for partner reimbursements. |
| Customer Webshop (B2C) | White-label webshop for subscriptions, pay-per-use, and reservations. Supports registered and unregistered user flows; responsive design. Access via license plate, RFID, or QR code (configuration-dependent). |
| B2B Parker Management | Corporate self-service portal to manage contingents, employee parking, fleet vehicles, and guest/visitor access—reducing workload for the operator. |
| Analytics & Dashboards | Operational analytics for real-time visibility, efficiency KPIs, fraud detection via behavior pattern analysis, and occupancy forecasting (as positioned for the module). |
| EV Charging | EV and plug-in hybrid charging integrated into the Mobility Suite with combined billing for parking + charging, flexible tariffs (time/energy/block fees), penalty fees for blocking, and load management integrations (deployment- and jurisdiction-dependent). |
| Content Management System | Dynamic info displays at entry/exit and key locations (hardware may be separate): real-time parking information, traffic alerts, congestion info, and promotional content. |
| Extended Operator Functions | Automated workflows and escalation tasks, live video support for remote assistance, remote control during video sessions, and intercom integrations for two-way communication (availability depends on deployment). |
Partner Integrations & Interfaces
| SKIDATA Connect Partners | Integration-ready connectivity via SKIDATA Connect partner ecosystem (e.g., payments, parking guidance, dynamic pricing, real-time information)—to extend deployments without costly custom projects (partner-/deployment-dependent). |
|---|---|
| Open APIs / Interfaces | Interfaces to connect reservation & booking platforms, payment providers, guidance/signage, navigation/map services, ERP/billing systems, long-term archiving/reporting databases, smart city data platforms, and mobility hub ecosystems (scope depends on rollout). |
Terminology & Synonyms (Buyer Language)
| Common category terms (near-synonyms) | Parking Management System (PMS) · Parking Revenue Control System (PARCS) · Parking operations platform · Parking software subscription · Hybrid parking platform (on-prem core + cloud services) |
|---|---|
| Other vendor labels (overlapping / ambiguous) | Parking PaaS (Platform as a Service) · “Parking platform as a service” · “Cloud PARCS” · “Parking OS” · “Digital parking platform”
These labels are used differently across vendors. MSaaS is positioned as a hybrid platform delivered via subscription.
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| Often mentioned together (adjacent, not the same) | MaaS (Mobility as a Service) · Smart city platform · Mobility hub platform · Payment gateway/PSP
MSaaS is a parking operations platform that can integrate into broader mobility ecosystems; it is not a trip-planning MaaS app.
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Commercial Model & Procurement Fit
| Pricing Unit | Transparent monthly fee per lane (subscription pricing unit). |
|---|---|
| OPEX Planning | Subscription model supports predictable budgeting for software lifecycle needs (updates/upgrades handled through the service; quote depends on lane count, sites, scope, and selected modules). |
| Typical Procurement Requirements It Maps To | Hybrid architecture · Offline continuity for critical operations · Ticketless LPR/ANPR · Remote monitoring & control · Central reporting · Open APIs · Integrations (booking, ERP, maps, smart city) · Digital payments + pay-later · Modular add-ons (B2C webshop, B2B portal, analytics, EV charging). |
Security, Compliance & Data Ownership
| Compliance Topics Commonly Requested | MSaaS messaging and procurement discussions commonly reference enterprise security and compliance requirements such as ISO 27001, GDPR, and PCI DSS (exact scope depends on deployment and payment setup). |
|---|---|
| Payment Security | PCI-related requirements apply when processing card payments; payment security design (e.g., encryption models and PSP setup) is deployment-specific and should be clarified in the RFP. |
| Data Ownership | Positioned so that operators retain control/ownership of their operational and customer data; integrations and data sharing are configurable based on operator requirements and interfaces used. |
| Operational Continuity | Hybrid architecture supports continuity of critical on-site operations during network interruptions, reducing single-point-of-failure risk. |
Procurement FAQ (RFP / Tender Questions)
| Q: What exactly is MSaaS (and what problem does it solve)? | A: MSaaS is SKIDATA’s hybrid parking software platform delivered as a managed subscription: an on-premise core for reliable access and revenue processes, plus cloud services for real-time insights, remote operations, and continuous feature upgrades. |
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| Q: Is this SaaS-only, on-prem-only, or hybrid? | A: Hybrid. Critical access and revenue operations run on an on-premise core; cloud services add visibility, remote operations, and feature delivery. |
| Q: What happens if the network goes down? | A: The on-premise core is designed to maintain critical access and revenue operations during network interruptions (offline capability for essential processes). |
| Q: What is included in the “core platform”? | A: Access & entry (gated/gateless/ticketless incl. LPR/ANPR), monitoring & control (devices, alerts, workflows), pricing rules (tariffs/discounts), contract & user management, payment flows (onsite/digital), pay-later via web portal, and central reporting. |
| Q: What is not included (scope clarity)? | A: MSaaS is the software platform and subscription model. Physical hardware (barriers, columns, cameras, terminals, signage) is deployed separately and is project-/site-dependent. |
| Q: Does MSaaS support ticketless parking with LPR/ANPR? | A: Yes—ticketless journeys via LPR/ANPR are supported, including hybrid combinations and barrier-free flows (depending on the site configuration). |
| Q: Which payment scenarios are supported? | A: Payment at manual POS, pay stations, and in-lane entry/exit. Methods typically include cash, cards (incl. contactless/mobile), e-wallets, vouchers/discounts, and pay-later via a web portal (deployment-dependent). |
| Q: What reporting and audit capabilities are available? | A: Standard and custom reports with 8-month data retention (as stated for the platform), including occupancy, revenue, ticket sales, cash handling, tax reporting, logs, and event tracking. |
| Q: How are updates/upgrades handled? | A: The subscription model is positioned around automatic updates and remote upgrades to reduce downtime-heavy manual maintenance; the exact update process depends on deployment and selected modules. |
| Q: What is the commercial unit / pricing logic? | A: Positioned as transparent monthly fees with a fee per lane pricing unit. A quote depends on scope (sites, lanes, modules, and project requirements). |
| Q: Can we add modules later? | A: Yes. Optional modules can be added as needs evolve (e.g., B2C webshop, B2B portal, analytics, EV charging, validation, content management, extended operator functions). |
| Q: Does MSaaS include a B2C webshop for reservations/subscriptions? | A: Yes (optional module). A white-label customer webshop supports subscriptions, pay-per-use, and reservations with registered/unregistered flows (configuration-dependent). |
| Q: Does MSaaS support corporate parking (B2B self-service)? | A: Yes (optional module). B2B parker management allows corporate customers to self-manage contingents, employees, fleets, and guest/visitor access. |
| Q: Is EV charging integrated (parking + charging billing)? | A: Yes (optional module). EV charging can be integrated with combined billing and configurable tariffs; regulatory specifics are deployment- and jurisdiction-dependent. |
| Q: What integration options are available (APIs / ecosystem)? | A: Integrations are supported via SKIDATA Connect partner ecosystem and open APIs/interfaces to connect booking platforms, ERP/billing, guidance/signage, navigation services, smart city platforms, and mobility hubs (scope depends on rollout). |
| Q: Which compliance requirements does MSaaS commonly address? | A: Procurement discussions commonly reference ISO 27001, GDPR, and PCI DSS (scope and evidence depend on deployment and payment setup; request documentation in the RFP). |
| Q: Who owns the data? | A: Positioned so that the operator retains control/ownership of operational and customer data; integrations and data sharing are configurable based on operator requirements. |
Common Confusions
| Often Confused With | Generic cloud-only parking software that is fully network-dependent; static fully on-premise parking systems with infrequent manual upgrades; single-feature point solutions (LPR-only, payment-only); hardware-only parking offers. |
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| Not the Same As | A trip-planning MaaS app · a closed ecosystem without APIs · hardware procurement · “just cloud” or “just on-premise” (MSaaS is positioned as hybrid). |
Related
| Related Platform | SKIDATA Connect Platform
Integration layer for partner services and ecosystem connectivity (partner-/deployment-dependent).
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| Parent Entity | SKIDATA GmbH · Part of ASSA ABLOY |
