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Globally leading access solutions are seeking for a solution oriented

(Senior) Second Level Support Engineer – Career Starters Welcome

Deine Aufgaben

As the first contact within the Central Technical Support Team, you will support our 26 subsidiaries, joint ventures and partners in hardware and software incidents with your solution-oriented technical support. You accompany the solution process until the successful implementation at the customer. Your fast and reliable troubleshooting ensures a high level of support for our customers, even on site if necessary. You create and manage the documentation for the first level support network with cooperating departments. In addition, you ensure that internal standards and processes are adhered to and carry out the knowledge transfer in our subsidiaries. Furthermore, you continuously improve your knowledge and experience.

Dein Profil

  • A completed technical education (school/apprenticeship)
  • At least 1 year of professional experience in a similar technical position
  • Experience with Client/Server-Systems and operating systems (Windows, Linux)
  • Knowledge in Databases (e. g. MS SQL) and basic knowledge in MS Active Directory
  • Knowledge of computer networks (Ethernet, TCP/IP, Firewalling)
  • Experience with virtualization technologies like VMWare and Hyper-V
  • Excellent communication skills and high customer orientation
  • Willingness to travel (5 %) and intercultural competence
  • Teamwork spirit
  • Work independent & self-reliant
  • Fluent in English

Deine Zukunft

  • An interesting, challenging and varied professional field in an internationally active company with future-oriented career opportunities
  • Attraction of a market leader
  • Good opportunities for further training
  • Worldwide perspectives
  • Varied fields of activity
  • Voluntary fringe benefits from the company
  • Flexible home office options
  • Freedom that motivates

Dein Arbeitsort

Groedig/Salzburg (HQ)

We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is € 2,041.00 gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.


Dein persönlicher Kontakt:

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Anja Effenberger

Senior HR Business Partner

[e] anja.effenberger@skidata.com