Strengthen customer engagement – the sweb.Loyalty platform enables you to develop and operate your own loyalty program. Your guests collect points for each interaction which they can redeem for experiences and/or products money can’t buy. You connect your guests to your brand, get to know them better and steer their behavior through targeted promotions - and finally increase revenue and customer satisfaction.
Watch this video and learn more about our SKIDATA loyalty platform sweb.Loyalty and how you and your customers can become lifelong champions.
|Know your customer||Influence customer behavior|
|You get a 360-degree customer view which lets you get to know them better. Use this knowledge to target activities and promotions that interest them.||You guide your customer’s behavior with rewards. Put extra emphasis on additional offers and services to increase revenue while at the same time reducing advertising costs.|
|Promote customer interactions||Strengthen customer relationships|
|Fans collect points for all interactions - online or on site. In this way you promote your social media activities and make use of gamifi cation for an improved customer experience. This adds value to your existing offerings.||Show your customers that they are important to you. Customers can redeem collected loyalty points for services, experiences, or products, either from your portfolio or for experiences money can´t buy.|
SKIDATA implemented sweb.Loyalty in San Francisco: "49ers new social and digital fan competition (Faithful 49 presented by Esurance)“
Watch our fist reference video with the topic: Loyalty. Don’t miss the interview with Bart Wiley – COO of Seattle Sounders. It is really amazing and can make all of us proud how satisfied he is.
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