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Innovative solutions on the pulse of time, a dynamic working environment characterized by progress, versatile opportunities - this is the world of SKIDATA. Become part of our strong, international team now and shape the future of modern access systems with your ideas and know-how.
training and development
flexible working hours
world-wide careers
World market-leading access solutions are looking for customer-oriented

Field Service Technician

Your Tasks

The Field Service Technician provides customer service in person and/or by telephone to customers in and around the Southern California area. Technician will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access & revenue control system) network.

Your Profile

  • Must be at least 21 years old, with a valid driver’s license; have and maintain a driving record clean of any major or numerous violations
  • Must be able to drive to field / customer locations to performing field work
  • Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations
  • Must possess aptitude to learn new technologies
  • The ability to work independently all while keeping others informed of your processes and progress via multiple avenues – including ERP System, email, and/or phone
  • Proficiency in Microsoft Project, Excel, and PowerPoint
  • Must be able to complete SKIDATA technical certified training courses – within 24 months; or, has completed required certified courses in the technical career track. Specific product/equipment and software training supplied by SKIDATA

Your Future

  • Flexible working hours with a high degree of independence
  • Exciting and varied fields of activity
  • Possibility to work from home
  • Additional benefits (company 401(k) plan, group health insurance, meal allowance,...)
  • Individual further training opportunities
  • Participation in shaping the future of the company and our products

Your Place of work

Los Angeles, CA

ryan.lunsford@nagra.com
ryan.lunsford@nagra.com

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