Innovative solutions at the cutting edge, a dynamic and progressive working environment, versatile possibilities – this is the world of SKIDATA. Become part of our strong, international team and shape the future of modern access systems with your ideas and know-how.
training and development
flexible working hours
Globally-leading access solutions are looking for a solution oriented
System Engineer - People Access
You like to analyse and solve technical problems? Do you enjoy exchanging ideas with others? Then you've come to the right place and will support our Global Technical Support Team with second-level support for people access / event issues.
As a contact person within the Global Technical Support Team, you will support our departments at headquarters, our 27 subsidiaries, joint ventures and partners. Your tasks include supporting the installation of technical customer solutions, finding solutions to problems and conducting technical training.
Through your expertise and customer-focused perspective, you will ensure a high level of support, including on-site when necessary. As part of Global Technical Support, you will help to live internal standards and processes (e.g. Knowledge Base, Operational Level Agreement, On-Call). Furthermore, you continuously improve your knowledge and experience.
A completed technical education (HTL or university degree)
Professional experience of at least 2 to 5 years in the field of technical support
Experience with IT/Cloud architectures (MS Server, Hosted Services, Web Services)
Experience with operation and maintenance of access devices (boards, firmware, LINUX)
Knowledge of network infrastructure, DBMS (SQL Server)
Experience with virtualisation technologies such as VMWare and Hyper-V
Team player and hands-on mentality
Willingness to travel (10 %)
High level of self-motivation and willingness to learn
Interest in and openness to new technologies and methods
Written and spoken German and English at C1 level
Highly motivated team of specialists
Freedom that motivates
Traction of a market leader
Good further training opportunities
Voluntary social benefits
Your Place of work
We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is 2.063 Euro gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.