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Service Technician – People Access
Cutting-edge solutions, a dynamic and progressive work environment, versatile opportunities – this is the world of SKIDATA. Join our strong, international team and design the future of access solutions with your ideas and your know-how.
training and development
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Service Technician - People Access

YOUR TASKS

Do you like to analyse and solve technical problems? Do you enjoy exchanging ideas with others? Then you've come to the right place and will support our Global Technical Support Team with second-level support for People Access / Event topics.

As a contact person within the Global Technical Support Team, you will support our departments at headquarters, our 27 subsidiaries, joint ventures and partners. Your tasks include supporting the installation of technical customer solutions, finding solutions to problems and conducting technical training.

Through your expertise and customer-focused perspective, you will ensure a high level of support, including on-site when necessary. As part of Global Technical Support, you will help to live internal standards and processes (e.g. Knowledge Base, Operational Level Agreement, On-Call). Furthermore, you continuously improve your knowledge and experience.

YOUR PROFILE

  • A completed technical education (HTL)
  • First work experience in technical support is an advantage
  • You have experience with or would like to grow into one of the following topics: IT/Cloud architectures (MS Server, Hosted Services, Web Services), DBMS (SQL Server)
  • Experience with operation and maintenance of access devices (boards, firmware, LINUX)
  • Knowledge of network infrastructure
  • Experience with virtualisation technologies such as VMWare and Hyper-V an advantage
  • Team player and hands-on mentality
  • Willingness to travel (up to 10 %)
  • High level of self-motivation and willingness to learn
  • Interest in and openness to new technologies and methods
  • German and English language skills, written and spoken, at B2 level

YOUR FUTURE

  • International environment
  • Valuable practical experience
  • Freedom that motivates
  • Traction of a market leader
  • Good training and development opportunities for your future with SKIDATA
  • Voluntary social benefits

Your Place of work

Groedig/Salzburg (HQ)

Join the Team: Apply now
We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is 1.896,00 Euro gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.

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Teresa-Lena Grünwald
Teresa-Lena Grünwald
HR Business Partner
[e] Teresa-lena.Gruenwald@skidata.com