Cutting-edge solutions, a dynamic and progressive work environment, versatile opportunities – this is the world of SKIDATA. Join our strong, international team and design the future of access solutions with your ideas and your know-how.
training and development
flexible working hours
Service Technician - People Access
Do you like to analyse and solve technical problems? Do you enjoy exchanging ideas with others? Then you've come to the right place and will support our Global Technical Support Team with second-level support for People Access / Event topics.
As a contact person within the Global Technical Support Team, you will support our departments at headquarters, our 27 subsidiaries, joint ventures and partners. Your tasks include supporting the installation of technical customer solutions, finding solutions to problems and conducting technical training.
Through your expertise and customer-focused perspective, you will ensure a high level of support, including on-site when necessary. As part of Global Technical Support, you will help to live internal standards and processes (e.g. Knowledge Base, Operational Level Agreement, On-Call). Furthermore, you continuously improve your knowledge and experience.
A completed technical education (HTL)
First work experience in technical support is an advantage
You have experience with or would like to grow into one of the following topics: IT/Cloud architectures (MS Server, Hosted Services, Web Services), DBMS (SQL Server)
Experience with operation and maintenance of access devices (boards, firmware, LINUX)
Knowledge of network infrastructure
Experience with virtualisation technologies such as VMWare and Hyper-V an advantage
Team player and hands-on mentality
Willingness to travel (up to 10 %)
High level of self-motivation and willingness to learn
Interest in and openness to new technologies and methods
German and English language skills, written and spoken, at B2 level
Valuable practical experience
Freedom that motivates
Traction of a market leader
Good training and development opportunities for your future with SKIDATA
Voluntary social benefits
Your Place of work
We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is 1.896,00 Euro gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.