Globally-leading access solutions are looking for a solution oriented Second Level (Senior) Support Engineer - Career Starters Welcome
Innovative solutions at the cutting edge, a dynamic and progressive working environment, versatile possibilities – this is the world of SKIDATA. Become part of our strong, international team and shape the future of modern access systems with your ideas and know-how.
training and development
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Second Level (Senior) Support Engineer - Career Starters Welcome
YOUR TASKS
As the first contact within the Central Technical Support Team, you will support our 25 subsidiaries, joint ventures and partners in hardware and software incidents with your solution-oriented technical support. You accompany the solution process until the successful implementation at the customer. Your fast and reliable troubleshooting ensures a high level of support for our customers, even on site if necessary. You create and manage the documentation for the first level support network with cooperating departments. In addition, you ensure that internal standards and processes are adhered to and carry out the knowledge transfer in our subsidiaries. Furthermore, you continuously improve your knowledge and experience.
YOUR PROFILE
A completed technical education (school/apprenticeship)
At least 1 year of professional experience in a similar technical position
Experience with Client/Server-Systems and operating systems (Windows, Linux)
Good knowledge in Databases (e. g. MS SQL) and basic knowledge in MS Active Directory
Knowledge of computer networks (Ethernet, TCP/IP, Firewalling)
Experience with virtualization technologies like VMWare and Hyper-V
Excellent communication skills and high customer orientation
Willingness to travel (10 %) and intercultural competence
Teamwork spirit
Fluent in English
YOUR FUTURE
global perspectives
variety of projects
motivating ethos of freedom
a friendly and open atmosphere in the team
unique success story
highly motivated team
Your Place of work
Groedig/Salzburg (HQ)
We offer a salary in line with the market, which is based on your qualifications and professional experience. The collective agreement minimum salary for this position is 2.063,00 Euro gross per month on a full-time basis. Your actual salary will be overpaid in line with the market and is significantly higher than the minimum salary under the collective agreement.