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We think you’ll be pleasantly surprised that
everyone at SKIDATA is on first-name terms.
And even more so when
you find out that this includes the CEO.
The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.
training and development
flexible working hours
world-wide careers
The world market leader in access solutions seeks to recruit someone who combines technical flair with customer service skills as

Customer Service Agent (f/m)

YOUR RESPONSIBILITIES

Within the team at SKIDATA Austria GmbH you are the first point of contact for customer enquiries from Austria, Germany and German-speaking Switzerland. In the course of this, you will be responsible for the proper handling of inquiries as well as for forwarding them to the local technical helpdesk in the respective country. You will register and analyze questions, problems and possible errors and together with the Helpdesk you will ensure a prompt solution. In addition, you will identify any training needs at the customer's site.

YOU CONVINCE WITH

  • A completed vocational secondary school (HAK, HTL) with a focus on IT
  • First work experience advantageous
  • Technical understanding, passed ECDL and 10-finger system
  • Independent and customer-oriented way of working as well as high flexibility
  • Customer and service orientation, good communication skills and resilience
  • Very good spoken and written knowledge of German and English

WIR ÜBERRASCHEN MIT

  • A responsible job
  • Friendly contact and helpful colleagues
  • A great working atmosphere
  • A small team with development potential
  • Good opportunities for further training
  • Voluntary social benefits
  • highly motivated team

Your Place of work

Groedig/Salzburg (HQ)

Apply now if you see yourself providing customer satisfaction on behalf of the world market leader.
Join the Team: Apply now
Your minimum salary will be determined with reference to the collective agreement (employment group 3, position on incremental scale according to individual experience)

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Angelika Kirste
Angelika Kirste
Senior Specialist Recruiting
[p] +43 6246 888-3148