Career contact
Stephan Handstanger
Stephan Handstanger
Human Resources / Senior Specialist Recruiting & Employer Branding

[p] +43 6246 888-3143
[f] +43 6246 888-7
[e] jobs@skidata.com
 Stellenangebote-bei-SKIDATA.jpg
We think you’ll be pleasantly surprised that
everyone at SKIDATA is on first-name terms.
And even more so when
you find out that this includes the CEO.
The world market leader in access solutions seeks to recruit someone who combines technical flair with customer service skills as

Support Technician

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

YOUR RESPONSIBILITIES

As the first contact within the Central Technical Support Team, you will support our 27 subsidiaries, joint ventures and partners in hardware and software incidents with your solution-oriented technical support. You accompany the solution process until the successful implementation at the customer. Your fast and reliable troubleshooting ensures a high level of support for our customers, even on site if necessary. You create and manage the documentation for the first level support network with cooperating departments. In addition, you ensure that internal standards and processes are adhered to and carry out the knowledge transfer in our subsidiaries. Furthermore, you continuously improve your knowledge and experience.

YOU CONVINCE WITH

  • A completed technical education (school/apprenticeship)
  • At least 3 years of professional experience in a similar technical position
  • Broad experience with Client/Server-Systems and operating systems (Windows, Linux)
  • Good Knowledge in Databases (e. g. MS SQL) and basic knowledge in MS Active Directory
  • Knowledge of computer networks (Ethernet, TCP/IP, Firewalling)
  • Experience with virtualization technologies like VMWare and Hyper-V
  • Excellent communication skills and high customer orientation
  • Willingness to travel (10 %) and intercultural competence
  • Teamwork spirit

WE SURPRISE WITH

  • gobal perspectives
  • variety of projects
  • motivating ethos of freedom
  • a friendly and open atmosphere in the team
  • unique success story
  • highly motivated team

Region

Groedig/Salzburg (HQ)


Apply now if you see yourself providing customer satisfaction on behalf of the world market leader.
Your minimum salary will be determined with reference to the collective agreement (employment group 4, position on incremental scale according to individual experience)

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Career contact
Stephan Handstanger
Stephan Handstanger
Human Resources / Senior Specialist Recruiting & Employer Branding

[p] +43 6246 888-3143
[f] +43 6246 888-7
[e] jobs@skidata.com