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We think you’ll be pleasantly surprised by the projects we
want you to manage at SKIDATA.
And even more so by the expertise of the people you’ll be working with all around the world.
Globally-leading access solutions are looking for a communicative organizational talent in

Manager - Field Service - Region Nordics (SE, NO,FI,DK)

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

YOUR TASKS

As Manager – Field Service you will provide technical direction (standards, processes and technology) for the execution of customer service, maintenance and execution of project installations. You ensure a high level of solution knowledge of the field service team by continuous training participation of HQ provided trainings for the team members. You plan and execute yearly plans for the technical unit and ensure compliance with all regulations and SKIDTATA Group guidelines, especially in respect to EST (Expert Service Tool) and care packages.

YOU CONVINCE WITH

  • An excellent proficiency in the Swedish and English language; Danish, Finnish and Norwegian a plus
  • A minimum of 3 years’ experience in Service Management in teams with more than 5 employees or equivalent position
  • Appropriate technical education (Technical College, Technical University), Complemented with Business degree, Master or Diploma.
  • excellent knowledge of state of the art in hardware & software (ideally in SKIDATA’s technology)
  • Strong Leadership skills: Team orientation combined with distinctive assertiveness
  • Process orientation: experience in process improvement projects, understanding of business processes
  • Negotiation of contracts (e.g. maintenance contracts, …)
  • Ability to handle information systems (ERP, EST)
  • Customer relationship management
  • Knowledge about current trends in the technology and potential risks
  • solution orientation
  • commercial and business awareness
  • strong attention to detail and an investigative nature
  • Optional:
  • Experience in working in a multi-national company structure with HQ in Europe

WE SURPRISE WITH

  • international team of specialists
  • innovative projects and tasks
  • excellent training opportunities
  • motivating ethos of freedom
  • attraction as market leader
  • global perspectives

Region

Kil


Apply now if you see yourself providing customer satisfaction on behalf of the world market leader.
Your minimum salary will be determined with reference to the collective agreement (employment group 4, position on incremental scale according to individual experience). Overpayment according to qualification.

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Career contact
Angelika Kirste
Angelika Kirste
Senior Specialist Recruiting

[p] +43 6246 888-3148
[f] +43 6246 888-7
[e] jobs@skidata.com