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We think you’ll be pleasantly surprised by the projects we
want you to manage at SKIDATA.
And even more so by the expertise of the people you’ll be
working with all around the world.
Globally-leading access solutions are looking for a communicative organizational talent in

System Engineer - Technical Helpdesk - Region Nordics (SE, NO, FI, DK)

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

YOUR RESPONSIBILITIES

As a System Engineer -Technical Helpdesk you will perform offsite support (through phone and remote access) of our Field Service Technicians and Field Service Engineers. Additionally, you will support our customer installations remotely and provide on-going support and after warranty remote troubleshooting of software and hardware components. You will also be responsible to remotely pre-install and configure system Information Systems and subsystems (Servers, VMWare, Switches, Routers, Cameras, etc) with the goal to meet the project specifications and customer needs.

YOU CONVINCE WITH

  • An excellent proficiency in the Swedish and English language; Norwegian, Finnish and Danish a plus
  • A minimum of 3 years’ experience in technical and/or informatic operations and service industry; knowledge of SKIDATA solutions and products preferable
  • Windows OS Expert (Installation, Configuration, Troubleshooting)
  • SQL Database
  • Windows Domain experience
  • Network Experience - installation, troubleshooting, configuration experienced
  • Accurate and disciplined data entry
  • Strong interest in electrical and mechanical solutions
  • Knowledge in XML structure, .NET environment and experience in POS Solution (are a big benefit)
  • Desire to develop skills and competency within the SKIDATA’s Industry (Car Access, Mountain and Event)
  • Commitment and self-reliance
  • Ability to work in a team as well as independently
  • Effective communication skills with all stakeholders
  • Well organized and the ability to prioritize
  • Commitment to customer service
  • Empathy and understanding for customer situations, demands and solutions
  • Desire to continuously learn and refine skills and train other technicians

WE SURPRISE WITH

  • International team of specialists
  • Innovative projects and tasks
  • Excellent training opportunities
  • Motivating ethos of freedom
  • Attraction as market leader
  • Global perspectives

Region

Kil/Karlstad


Apply now if you see yourself organizing large projects on behalf of the global market leader. Please send your application to angelika.kirste@skidata.com.
Your minimum salary will be determined with reference to the collective agreement (employment group 4, position on incremental scale according to individual experience). Overpayment according to qualification.

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Career contact
Angelika Kirste
Angelika Kirste
Senior Specialist Recruiting

[p] +43 6246 888-3148
[f] +43 6246 888-7
[e] jobs@skidata.com