We think you’ll be pleasantly surprised that
everyone at SKIDATA is on first-name terms.
And even more so when
you find out that this includes the CEO.
The world market leader in access solutions seeks to recruit administrative talent to strengthen our Austria team as

Customer Service Agent (f/m)

The technology behind our turnstile gates and access readers perhaps comes as a revelation, but it is already working efficiently in over 100 countries – for example, in ski resorts, airports, stadiums and theme parks.

YOUR TASKS

Within the team at SKIDATA Austria GmbH you are the first point of contact for customer enquiries from Austria, Germany and German-speaking Switzerland. In the course of this, you will be responsible for the proper handling of inquiries as well as for forwarding them to the local technical helpdesk in the respective country. You will register and analyze questions, problems and possible errors and together with the Helpdesk you will ensure a prompt solution. In addition, you will identify any training needs at the customer's site.

YOU CONVINCE WITH

  • Completed education and high IT affinity
  • First professional experience in a similar environment
  • Basic technical understanding and good Microsoft Office knowledge
  • Independent and customer-oriented way of working as well as high flexibility
  • Customer and service orientation, good communication skills and resilience
  • Excellent spoken and written knowledge of German and English

WE SURPRISE WITH

  • A responsible job
  • Friendly contact and helpful colleagues
  • A great working atmosphere
  • A small team with development potential
  • Good opportunities for further training
  • Voluntary social benefits

Region

Groedig/Salzburg (HQ)


Apply now if you want to inspire customers and become part of a great team.
Your minimum salary will be determined with reference to the collective agreement (employment group 3, position on incremental scale according to individual experience)

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Career contact
Barbara Köglhaider
Barbara Köglhaider
Recruiting

[p] +43 6246 888-3144
[f] +43 6246 888-7
[e] jobs@skidata.com