Matthias Dengg, Zillertaler Gletscher­bahnen about SKIDATA

Matthias Dengg (Zillertaler Gletscherbahnen)"The per­fect mo­ment is also about having the per­fect access system."

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Access Control Systems for Mountain Regions

Set the next swing towards success!

Your access management determines how successfully your ski resort will develop because, above all, guests want to hit the slopes quickly and comfortably. SKIDATA has been keeping access management for mountain destinations in motion for decades. Harness our expertise to drive your long-term success!

The perfectly tailored combination of flexible access readers, intelligent POS and a range of ticket options simplifies your job and make your products exceptionally attractive for guests. Go one step further and spoil your visitors with add-on services.

For example, offer guests the added convenience of booking their ski passes via their mobile or online. Use customized marketing activities to strengthen customer loyalty for greater repeat business. Flexible SKIDATA tools for reporting and monitoring will let you stay on top of things moment to moment.

Increased brand recognition, happy guests, cutting edge services – and all this without additional staff costs. SKIDATA has the building blocks for your success!

The SKIDATA Customer Journey – Mountain Destination

Take advantage of your opportunities! Turn random guests into loyal customers who are happy to keep coming back. All you need to do is: Keep in touch!

SKIDATA will help you: With clever software, smart apps and know-how. Make use of SKIDATA knowledge and technology for a successful customer journey. In this way, you can turn one-time visitors into loyal, repeat customers!

Stay in contact online
Enjoy the rewards
Advertising
Register users
Simple booking
Targeted preparation
Perfect start
Check in
Winter pleasures
Benefits and bonus points
Relaxed departure

Stay in contact online

If your online presence provides interesting information and benefits, customers are happy to log in regularly. Use apps to make it easy for your guests to share the good memories and experiences with family and friends – such as the number of vertical meters travelled, the number of runs made, and more.

Enjoy the rewards

Pamper and reward loyal guests with gifts and incentives. Exchange bonus points for services that cannot be bought with money, and incur low cost. Here the ideas available to the marketing department of your resort are limitless – such as a ride on a snowcat, VIP parking in front of the ski lift, access to a VIP lounge, or exclusive use of the gondola.

Advertising

Draw attention to yourself. Give your future regular customers a good reason to keep informed and to stay in contact with you. Take advantage of the information obtained to be able to make targeted offers and stay accessible through a variety of channels: by phone, apps, and social media.

Register users

Encourage your visitors to register with name and address – online or on site. Everybody will benefit: your customers enjoy exclusive information, special advantages, and earn bonus points. You receive valid customer data and the valuable opportunity to stay in contact with your guests.

Simple booking

Make it possible for your visitors to reserve any desired service right on your website: whether parking, rental equipment, a ski course, or individual extras. Your customers will be happy with the attractive offers and exclusive treatment. And you can achieve better planning, actively drive your market and realize revenue sooner.

Targeted preparation

Use the time between the booking and the arrival of your visitors. Early, proactive contact, useful information and valuable tips increase customer satisfaction. Aim the marketing of complementary offerings and the highlights of your resort. Make sure that your guests include these offers in their holiday plans – and profit from targeted upselling.

Perfect start

Score points with variety and service upon their arrival. Reserved parking and shuttles for rail travelers included in the ticket reduce travel stress. Give your guests the good feeling that their ski day or vacation starts right with the arrival.

Check in

Make your guests check in simple and enchant them with a perfect start to the winter fun. Ideal for this: One ticket for all services. Then customers do not have to repeatedly register, waiting times are reduced, and you get better information about what your guests want.

Winter pleasures

Your customers should enjoy their stay and keep it in memory for a long time. The best access control is effective and, at the same time, hardly noticeable to your guests. In addition, it provides you with valuable information about the customer’s use of your destination which can be utilized to optimize your offer.

Benefits and bonus points

Motivate your customers with recognition for certain activities or the use of particular services. Award bonus points, for example, for early bookings, visiting your website, the use of specific lifts, visits to your destination in bad weather or based on the number of vertical meters travelled. Points that later can be exchanged for unique experiences and services that cannot be bought with money.

Relaxed departure

When guests go home, they take memories and impressions with them. Encourage the positive memories with an overview of the vacation activities they experienced or their number of ascents. A professional parking management will help make for a more relaxed departure, rounding out the positive memories of your destination.

Destination Management

Make it easy for your customers to discover and enjoy all the attractions in your region.

Access Readers & Turnstiles

Quick, secure, flexible – this is modern access control and visitor management in ski resorts.

Point of Sales

Service and individual advice – these POS terminals give you full control at the cash desk.

Payment Machines

Pay on foot stations. 24/7 service with ticket vending and automated payment machines.

Tickets

The right ticket at any time! Buy tickets from the vending machine, the Internet or your smartphone.

Reservations & Booking

Get your ski ticket online. Buy tickets comfortably from home or on the move from your smartphone.

Operating & Monitoring

Monitoring and automated response for effective access control management in mountain resorts.

Reports & Statistics

Strategic planning made easy thanks to reporting and analysis of your access control systems.

Marketing, Customer Loyalty

Find and keep customers – with innovative SKIDATA marketing tools for mountain resorts.

Business Models & Partners

Use our know-how and expertise in destination management for the decisive edge over competitors.

SKIDATA Expert Services

Your project is in the best hands. Access management for mountain destinations.

SKIDATA AG (Headquarter)
Untersbergstrasse 40
5083 Grödig / Salzburg

Office Hours:
Mo - Th: 08:00 - 17:00
Fr: 08:00 - 15:30

Tel +43 6246 888 0
Fax +43 6246 888 7
e-Mail info@skidata.com